Refund and Returns Policy

1. Eligibility: We offer refunds for purchases made directly through our website within 30 days of the original purchase date. To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.

2. Refund Process: Upon receiving your returned item, we will inspect it to ensure it meets the eligibility criteria. Once approved, we will initiate a refund to your original method of payment. Please allow up to [X] business days for the refund to reflect in your account.

Returns Policy:

1. Eligibility: We accept returns for items purchased directly through our website within 7 days of the original purchase date. Items must be unused, in their original condition, and in the original packaging to be eligible for return.

2. Return Process: To initiate a return, please contact our customer service team with your order details. Once your return request is approved, we will provide you with a return shipping label. After receiving the returned item, we will inspect it and process your return accordingly.

Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please initiate a return for the unwanted item and place a new order for the desired item through our website.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to arrange a replacement or refund as quickly as possible.

Contact Us:

If you have any questions or concerns regarding our refund and returns policy, please contact our customer service team at customerfirst@bettleboat.com

. We are here to assist you with any inquiries you may have.